Services & Support

HY International provides human support for vehicle and parts export consultation. We discuss options and next steps according to your preferred brand, model, intended use and destination.

Consultation and sourcing

Use the website's WhatsApp, Telegram, WeChat or phone contact channel to describe your requirements. A member of our team will discuss available vehicles, parts and export conditions with you. The website does not display final transaction prices; the final proposal is confirmed by a person and governed by the relevant contract.

Export-process coordination

During an active project, we can assist with vehicle or parts confirmation, contract-information checks, domestic logistics in China, border or port arrangements and delivery-stage communication. Documentation, logistics and compliance requirements may vary by destination, so each arrangement is confirmed for the specific project.

Vehicle tracking

After a contract is signed, your dedicated manager creates a vehicle-tracking account. Signed-in customers can view their own vehicle documents, route information and seven independent delivery-status dimensions. Important progress is communicated by a person through agreed channels, rather than by automated email or push notification.

After-sales and issue handling

For progress, document or parts-fitment questions, please contact your dedicated manager first. If you have not yet started a project with us, use a website consultation channel. Include a contract number, VIN, model or parts name where available so that we can handle the request efficiently.

Service boundaries

Vehicle, parts, image and process information on this website is provided for communication and reference only. It is not a final quotation, delivery commitment or legal advice. The scope of service, responsibilities, delivery conditions and document requirements are governed by the written documents confirmed for the specific project.